Compete or Concede: Winning the Account Opening Battle
18
5:00 PM - 6:00 PM
Abstract
Neobanks are redefining customer onboarding with fast, seamless digital experiences—achieving conversion rates as high as 70%. Traditional financial institutions, however, face a unique challenge: balancing speed with robust fraud prevention and compliance.
In this webinar, industry experts from Accutive FinTech, Temenos, and Prove share a practical playbook for delivering a neobank-caliber onboarding experience without compromising security. Attendees will gain actionable insights on improving conversion rates, reducing friction, and creating a secure, scalable onboarding journey that drives sustainable growth.
Key Takeaways
- Adopt proven neobank strategies to accelerate onboarding and boost conversion rates while maintaining trust and compliance
- Design high-converting onboarding journeys with best practices aimed at achieving 60%+ account opening success
- Turn fraud prevention into a competitive advantage by balancing speed and security without increasing risk
- Identify and eliminate friction points that cause drop-offs during the onboarding process
- Build a customer-centric onboarding experience aligned with evolving user expectations
- Apply a practical framework to audit and optimize your current onboarding flow
- Learn from peer institutions successfully closing the gap with digital-first competitors
Speakers
Derek Corcoran
VP of FinTech Strategy, Accutive FinTech
Derek Corcoran is VP of FinTech Strategy at Accutive FinTech, where he works as a growth partner and strategic advisor for financial institutions navigating digital and AI-driven transformation. With over 20 years in the FinTech space, Derek has held senior leadership roles across fintech, customer experience, and strategy at a number of leading firms. Notably, he led Avoka as Chief Experience Officer through its acquisition by Temenos — bringing firsthand perspective on what it takes to scale and integrate in a rapidly evolving market. Derek has written an upcoming book for digital experience leaders entitled Designing for Need: The New Rules of Customer Experience in Banking.
Chris Howell
VP, Business Solution Group, Temenos
Skyler Fox
Head of FinTech Solutions, Prove
Dawn Denton
Director of Sales, LMS, Temenos North America
Dawn Denton serves as Head of Sales, North America for the Lifecycle Management Suite at Temenos. With more than 25 years of experience working alongside credit unions and community banks, she is passionate about helping financial institutions improve member experiences through technology and innovation. Throughout her career, Dawn has partnered with hundreds of financial institutions on growth, lending, and digital transformation initiatives, bringing a unique blend of industry expertise and practical business insight to every conversation.
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18
5:00 PM - 6:00 PM