How Strategic Modernization Extends Beyond Just Tech
Temenos
39:53
In an era where banks are striving to modernize their core systems, most transformation efforts remain overwhelmingly technology‑centric—and that’s exactly where many initiatives fall short. Research from IBM reveals that despite significant investment in cloud‑native modernization, fewer than half of CIOs report substantial improvements in efficiency, customer experience, or innovation agility, underscoring the need for a broader, more strategic approach. With 94% of modernization programs running late, over budget, or failing to meet business expectations, it’s clear that technology alone cannot solve the structural, cultural, and operational challenges that hinder transformation.
This webinar reframes modernization as an enterprise‑wide strategy—not a tech upgrade. We’ll explore how leading banks are rethinking operating models, governance structures, risk frameworks, and organizational culture to unlock the full value of next‑generation platforms. We’ll also discuss how AI is reshaping modernization—not simply by accelerating development, but by enabling institutions to redesign processes, improve trust, and orchestrate customer‑centric experiences across the entire bank.
Join senior leaders from Temenos and IBM as they share the strategic imperatives, lessons learned, and proven modernization paths shaping high‑performing banks today.
Key Takeaways
- Why tech‑first modernization fails: Understanding organizational, cultural, and risk barriers that undermine transformation—even when new platforms are deployed.
- The rise of AI‑driven strategy: How generative AI is helping banks decode legacy systems, accelerate modernization, and shift toward future‑ready operating models—when paired with governance and transparency.
- Modernization as a business reinvention: How leaders align modernization with customer journeys, innovation goals, and long‑term strategic outcomes—not just system replacement.
- Building resilience and trust: Why governance, data strategy, and risk management must evolve alongside technology for modernization to deliver real business value.
- What top banks are doing differently: Insights from global institutions that have successfully adopted front‑to‑back modernization strategies and achieved measurable impact.
Speakers
Rohit Chauhan
CTO, Temenos
Rohit Chauhan leads the development of Temenos’ global technology strategy, innovation, research, and development, driving co-innovation with customers and partners. He is focused on enhancing the flexibility of the Temenos platform and advancing its best-of-suite core banking and modular solutions to meet the evolving needs of financial institutions of all sizes.
An accomplished technology and banking executive with more than 20 years of experience, Rohit brings deep expertise in the U.S. and U.K. financial landscape through senior leadership roles in major global banks.
Before joining Temenos, Rohit was Managing Director and Global Head of Digital Channels Technology at JPMorgan, where he spent over 12 years in multiple leadership positions. He was instrumental in shaping the bank’s digital channels strategy, modernizing core platforms to become cloud-native, and delivering next-generation customer experiences across global channels—all of which drove significant revenue growth in the payments business. Prior to JPMorgan, Rohit was Executive Director at Morgan Stanley for nearly a decade, where he led the Clearing Technology group for exchange-traded derivatives.
Paolo Sironi
Global Research Leader, Banking, IBM Institute for Business Value and Bestselling Author “Banks and Fintech on Platform Economies
Paolo Sironi is the global thought leader in banking and financial markets at IBM Institute for Business Value. A trailblazer in fintech, Paolo’s insights resonate across the industry, making him one of the most respected voices in the field. As the host of THE BANKERS’ BOOKSHELF podcast, he brings cutting-edge research to life, sharing the stories and strategies behind financial innovation.
With a career spanning from start-up entrepreneurship to leading quantitative risk management departments in investment banking, Paolo’s expertise bridges the gap between technology and finance. His groundbreaking books, including the Amazon bestseller "Banks and Fintech on Platform Economies", have become essential reading for professionals navigating the evolving financial landscape.
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How Strategic Modernization Extends Beyond Just Tech
39:53